Users of smartphones or tablets running the operating system Android often encounter the android.process.media error.
This violation occurs when processing any file specified by the user. If the device is accessing memory in the background, a warning message will appear periodically on the desktop.
What is the reason for this?
There can be two reasons for the violation:
- Error in the download manager.
- Media storage problem.
Usually, a system crash warning means that there is a file with the same name in the internal and external memory. During application startup Android, it searches for the execution path of the required command, referring to both repositories. If the user transferred the program from one memory to another, deleted and reinstalled the software, then the residual files could remain in the device.
to the content
There are several ways to troubleshoot a malfunction:
- The working environment needs to be cleaned. Go to Settings – Applications – All Applications – Google Services Framework.
- In the storage, you need to click the 'clear cache' button and then 'delete data'. All information about previously launched applications will be erased, and the system will open a new file path.
- The next step is to clean up the Play Store. Repeat the procedure. Settings – Applications – Play Store. Clear cache and data.
- After that, you need to clean the Google Services Framework again and disable it. Then go to the Play Store, find the application that crashes in the list of installed programs. After the error message is displayed, you must press 'ok' and reboot the device.
- After launch, enable Google Services Framework.
This procedure allows you to correct the error if it is caused by the incorrect operation of the application.
If the system issues a warning when accessing multimedia, then the list of recommendations is as follows:
- Disable device syncing with Google account. To do this, go to “Settings – Accounts – Google”. Remove selection from all fields.
- Clear and disable gallery. “Settings – Applications – Gallery”. Delete the cache first and then turn off the application.
- Then repeat the procedure with the download manager. “Settings – Applications – Download Manager” – clear cache and delete data.
- After restarting the device, the error Android Process Media should disappear.
The most drastic way is to factory reset your phone. It is important to save the necessary information because the procedure destroys user files in the device's memory. The memory card should also be formatted.
If the proposed actions do not bring results, you should contact the service center to replace the device firmware.