In this topic, we'll talk about what to do if files are not transferred via Bluetooth to Android. Let's talk about the possible causes of such a problem and the nuances that may cause problems when sending files to a neighboring device.
Shipping method
First, let's figure out how to send files correctly, to make sure that you did everything right and the problem is not your actions. To do this, do the following:
- Go to the settings of your device.
- Select 'Bluetooth'.
- Activate the wireless module. To do this, tap on the rocker in the upper right corner to make it active.
- Go to gallery or explorer (depending on which program you want to select files for uploading through).
- Highlight the images, audio, video or other files you want to send.
- Tap on the 'Send' button.
- In the window that opens, select 'Bluetooth', after which a new window should appear with the ability to select devices.
- Activate the wireless communication module on the receiving device.
- Make sure discoverable mode is on. On the main window of the wireless module there should be a check mark opposite the name of your smartphone.
- On the first device, you need to find the recipient. Click on the 'Search for devices' button.
- After the name of the recipient is displayed, tap on it to send information.
- On the second device, a window with a request to accept data should appear. We must agree with this.
After these steps, the data should be successfully transferred.
to the content
Causes of problems
If you did everything as in the example above, but problems arose at some of the stages, consider the reasons due to which the information transfer could fail. There may be several of them, and all of them, in most cases, arise due to some of the nuances that certain developers have.
to the content
Trusted devices
When transferring files to some smartphones with which you have not previously exchanged data, the files may not be accepted without first pairing. Try to simply connect to a new device first.
To do this, do the following:
- Repeat steps 1 through 3 from the instructions above.
- Click on 'Search for devices' and wait for the name of the neighboring device to appear in your list.
- Then tap on the name of the device and select 'Connection'. Confirm this action on the other device.
- Then repeat steps 4 through 12 to transfer the information.
to the content
Bugs in the firmware
The communication module itself does not have any settings. If, after applying both methods described, you still failed to transfer information, you should try to reboot your device. Restarting the system can fix minor bugs and chances are your problem will be automatically resolved.
If restarting also did not fix the problem, we recommend resetting the device settings: if you were able to transfer files on the same firmware earlier, then the probability is almost 100% that after the reset this function will work correctly.
Otherwise, you will understand that the problem is in the wireless module itself, which will be a reason to take your device to a service center.
To reset to factory settings, you need:
- Go to settings.
- Select 'Backup and reset'.
- Select 'Factory data reset'.
- Confirm consent by tapping on the 'Reset phone settings' button.
to the content